Refund Policy
In Short
HoneyPower has a 180-day money-back guarantee from the purchase date, and empty bottles count. Refunds are handled by the official store: use the support contact in your order email, request a refund under the guarantee, and it’s issued to your original payment method.
HoneyPower is sold with a 180-day money-back guarantee. Because orders are fulfilled by the official store, refunds are processed by that store — this page explains how the guarantee works so you know what to expect.
The 180-day guarantee
Every order is covered by a 180-day money-back guarantee measured from the purchase date. Empty bottles count — you can finish the product and still request a refund within the window. That’s the longest guarantee in this category and long enough to test the formula over a full 8–12-week span.
How to request a refund
- Find your order confirmation email from the official store (it contains your order number and the support contact).
- Contact the official store’s customer support and state that you’re requesting a refund under the 180-day guarantee.
- Follow their instructions for returning any remaining or empty bottles, if requested.
- Once processed, your refund is issued to your original payment method.
Buy from the official store
The guarantee, the lot number and support all belong to the authorised store. Buying there — rather than a third-party marketplace — is also how you avoid the adulteration risk that affects some products in this category.